Scottsdale, AZ, May 19, 2009 - Sparkplug Communications, a leading provider of fixed wireless business broadband services, today announced that it has deployed a new voice and data solution tailored to the needs of businesses that rely on mission critical communications.
Sparkplug Business Complete uniquely pairs local and long-distance voice service, with wireless service for high-speed data needs. Sparkplug's network delivers redundant access paths, enabling dedicated capacity to voice and data traffic. The redundant access paths also ensure that the voice and data communications will not contend for bandwidth, so customers do not experience slowdowns or service interruptions.
Sparkplug customers also benefit from true physical failover capability between the voice and data link, providing customers guaranteed service 24x7. Other service providers cannot deliver a high capacity voice and data bundle with true failover capability.
"For our company, Sparkplug's service uniquely meets our needs for a simple, reliable and scalable voice and data solution," said Dr. Pamela Williamson, President of the Women's Business Enterprise Council West. "This is a great solution for businesses like the Women's Business Enterprise Council West, that are looking for a one-stop communications solution, a single product and price for all voice and data needs. Sparkplug's solutions allow us to focus on our core business of serving our customers."
Sparkplug Business Complete includes a wireless connection for data traffic, a wired T1 connection for voice traffic, IP Trunking that connects into a customer's existing phone system and a router that terminates the voice and data communications. Sparkplug's wireless network is able to grow real-time with data requirements without a need to lay additional landline wiring to increase capacity. In addition, customers do not need to replace old phone systems or upgrade equipment.
"Sparkplug's new bundled service is truly unique in the marketplace," said Mike Ruley, president and CEO, Sparkplug Communications. "Since we own and operate our own network, we have a competitive advantage over other providers. We can offer our customers peace of mind 24x7, by providing redundant access paths to their location and true failover capability."
Sparkplug provides end-to-end monitoring for Sparkplug Business Complete by installing an Integrated Access Device (IAD) which allows all services to be monitored to a customer's location, 24x7. In addition, Sparkplug is now offering new customers a one-year assurance guarantee, for signing up for service. This program provides an added benefit to enterprises in today's trying economic environment by offering customers the ability to receive all of the discounts associated with a longer term contract, yet without the risk of termination liabilities.
For more information about Sparkplug Business Complete and pricing, please visit http://www.sparkplug.net/services/business-complete/ or call 877-477-PLUG (7584).
About Sparkplug
Sparkplug is a leading fixed wireless broadband service provider currently operating networks across five states, including the metropolitan markets of Chicago, Nashville, Des Moines, Phoenix and Las Vegas. The company offers a suite of high-speed data, voice over IP, and other managed services over its own network to business, education and government customers. All enjoy the benefits of fast, scalable and easy-to-deploy broadband service. Customers can choose from a complete range of symmetrical bandwidth service options starting at 2 Mbps with speeds up to 1 Gbps at a fraction of the typical cost. The company also provides high capacity data services and transport to many of the nation's leading telecommunications providers. For more information, visit www.sparkplug.net.
Media Inquiries:
Carolann Samuels
Kendall Communications
(303) 495-2999
carolannsamuels@mac.com
