Hosted Voice Over IP Business Phone Services

You may be wondering how Sparkplug Hosted Voice service is different than the phone system you have in your office today.

The chart below shows some of the key differences between Sparkplug’s service and the typical small business office phone system. Our service delivers an unbeatable combination of simplicity and value.

more about hosted voice:

Advantages of Hosted vs. Office Phone Systems
Key Requirement Office Phone Systems Hosted Voice
Simple multi-site implementation While possible, it comes with the price tag of creating service “islands,” hard-to-manage dial plans, and limited network features. Provides uniform dialing plans, full feature sets, and centralized management.
Low total cost of ownership Higher due to the cost of in-house staff and support that must be maintained, PRI or T-1 access, and limited customer premises equipment choices. Lower total cost of ownership due to the elimination of in-house staff and support.
Low initial capital requirements New phone systems typically require a high up-front capital investment. Sparkplug’s hosted voice requires no up-front investment and saves your capital for more important business requirements.
Eliminate obsolescence issues The enterprise bears the risk of technology obsolescence. Sparkplug upgrades hosted voice regularly so you don’t have to.
Reliability The enterprise alone bears the cost of reliability, resiliency, and survival. Our robust IP network features geographical redundancy and carrier-grade hardware/software platforms.
Flexible deployment In a technology obsolescence scenario, the only solution is a forklift upgrade of new technology. Enables a gradual VoIP transition strategy. IP Trunking from Sparkplug enables the existing PBX to still be used while saving money on network costs.
Scalability Scalability with an IP-PBX is limited, with a cap on the number of IP-phones that can be supported by the IP-PBX equipment. Scalability with the Sparkplug solution is essentially unlimited.